Privacy Policy

Effective Date: January 20, 2020
Updated on: August 3rd, 2024

At Zolavera (https://zolavera.shop/), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, purchase our products, or contact us.

Information We Collect

We may collect the following information when you interact with our website:

Personal Information: Name, email address, phone number, billing address, and shipping address.
Payment Information: Processed securely via PayPal (we do not store your credit card details).
Order Details: Purchase history, shipping, and return information.
Technical Data: IP address, browser type, device information, and website usage collected through cookies.

How We Use Your Information

Your information is used to:

Process and fulfill your orders using UPS.
Deliver products to your provided shipping address.
Handle returns, refunds, and exchanges.
Communicate with you regarding your order or inquiries.
Improve our website functionality and customer experience.
Send promotional offers if you have opted in.

Shipping & Returns

All orders are shipped via UPS.

Shipping & Returns Address:
2081 Arrowood Drive, Jacksonville, Florida, United States

Sharing of Information

We do not sell or rent your personal information. Your data may be shared only with trusted service providers such as:

Payment Processor: PayPal
Shipping Provider: UPS
Technical partners who assist in website hosting and maintenance

Data Security

We implement strict security measures, including SSL encryption and secure servers, to protect your data. However, please note that no method of online transmission or storage can be guaranteed 100% secure.

Your Rights

You have the right to:

Access and update your personal information.
Request the deletion of your data.
Opt out of marketing communications at any time.

To exercise your rights, please contact us:

Email: support@zolavera.shop
Phone: +1 904 424 8767
Business, Shipping & Returns Address: 2081 Arrowood Drive, Jacksonville, Florida, United States

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You may disable cookies in your browser, but certain site features may not work properly without them.

Children’s Privacy

We do not knowingly collect or solicit information from children under the age of 16. If we discover such data has been provided, it will be deleted immediately.

International Data Transfers

By using our website, you acknowledge and agree that your personal information may be transferred and processed in the United States, where data protection laws may differ from your home country.

Updated on August 3rd, 2024