Payment Terms

Effective Date: January 20, 2020
Updated on August 3rd, 2024

Welcome to https://zolavera.shop. These Payment Terms explain how payments are processed when you place an order with us. By purchasing from our store, you agree to these terms.

1. Accepted Payment Methods

We currently accept the following method of payment:

PayPal – Secure payment with PayPal balance, linked bank account, or credit/debit cards. Customers without a PayPal account can use PayPal Guest Checkout.

2. Currency

All transactions are processed in U.S. Dollars (USD).
If your payment method is in another currency, your bank or PayPal may apply conversion fees.

3. Payment Processing

Orders will be processed only after full payment is successfully received.
Once your payment is confirmed, you will receive an order confirmation email.
Standard order processing time is 0–2 business days (excluding weekends and holidays).

4. Payment Security

All payments are handled securely via PayPal’s encrypted payment gateway.
Our website uses SSL encryption for secure browsing and checkout.
We do not store customer payment or credit card details.

5. Fraud Prevention & Verification

We may verify payment details to prevent fraudulent transactions.
Orders that cannot be verified may be delayed or canceled.
If an order is canceled due to verification issues, a full refund will be issued.

6. Failed or Declined Payments

Orders with failed or declined payments will not be shipped.
Customers must ensure their payment details are accurate and valid.
For payment issues, contact us at support@zolavera.shop or call +1 904 424 8767.

7. Taxes & Duties

Applicable sales tax will be calculated at checkout.
International buyers are responsible for customs duties, VAT, and import fees, if applicable.

8. Shipping & Return Address

All orders are shipped via UPS. Returns must be sent to the same address:

Shipping & Return Address:
2081 Arrowood Drive, Jacksonville, Florida, United States

For additional details, please review our Shipping Policy and Return Policy.

9. Contact Information

If you have questions regarding payments, please reach out to us:

Email: support@zolavera.shop
Phone: +1 904 424 8767
Address: 2081 Arrowood Drive, Jacksonville, Florida, United States

Updated on August 3rd, 2024