Terms of Service
Effective Date: January 20, 2020
Updated on August 3rd, 2024
Welcome to zolavera.shop. By accessing or using our website, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully before making any purchase or using our services.
1. Contact Information
- Email: support@zolavera.shop
- Phone: +1 904 424 8767
- Business Address: 2081 Arrowood Drive, Jacksonville, Florida, United States
- Shipping & Returns Address: 2081 Arrowood Drive, Jacksonville, Florida, United States
2. Order Processing & Shipping
- Orders are processed within 1–2 business days after payment confirmation.
- All shipments are handled by UPS, ensuring reliable and trackable delivery.
- Delivery times within the United States typically range from 3–8 business days.
- Customers will receive an order confirmation email with tracking details once the order has shipped.
- Shipping costs are calculated and displayed at checkout unless a free shipping promotion applies.
3. Payment Methods
We accept payments securely through PayPal. All transactions are encrypted to protect your financial information. We do not store or have access to your payment details.
4. Returns & Refund Policy
- Eligibility: Customers may request a return or refund within 30 days of receiving their order.
- Condition: Returned items must be unused, undamaged, and in their original packaging.
- Return Address:
Zolavera – Returns Department
2081 Arrowood Drive,
Jacksonville, Florida, United States - Return Shipping: Customers are responsible for the return shipping costs unless the return is due to an error on our part or a defective product.
- Refunds: Refunds will be processed within 5–7 business days after the returned item is received and inspected.
5. Product Information
We strive to provide accurate descriptions, images, and pricing. However, occasional errors may occur. We reserve the right to correct any inaccuracies or update product information at any time without prior notice.
6. User Responsibilities
By using our website, you agree not to:
- Violate any applicable laws or regulations.
- Provide false or misleading information.
- Infringe on the intellectual property rights of others.
- Attempt to interfere with or disrupt website operations.
7. Intellectual Property
All content on zolavera.shop, including logos, images, product descriptions, and website design, is the property of zolavera.shop or its licensors. Unauthorized reproduction, distribution, or use is strictly prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, zolavera.shop shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
9. Disclaimer
All products and services are provided on an “as is” basis, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.
10. Governing Law
These Terms are governed by the laws of the State of Florida, United States. Any disputes arising from these Terms will be resolved in the courts of Florida.
11. Changes to Terms
We reserve the right to update or revise these Terms at any time. Any changes will become effective immediately upon posting to this page. Continued use of our website constitutes acceptance of those changes.
Updated on August 3rd, 2024